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Privacy Policy

1. General Information:

In this privacy policy, “us”, “we”, “our” or “Outsource Safety Forms” means Outsource Safety and Digital PTY LTD (ABN 68 657 019 880) t/a Outsource Safety Forms or Safety Forms.

At Outsource Safety Forms, we are committed to safeguarding the privacy of our users’ personal information. This privacy policy applies to all personal information provided to us and all personal information stored on the Outsource Safety Forms website  at www.safetyforms.com.au (“Safety Forms Website“), web application, mobile applications and Outsource Safety Forms functionality, services and content (collectively known as “Safety Forms Platform“) owned or operated by us as set out in this privacy policy.

By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this privacy policy and any collection notices provided to you from time to time.

We may change our privacy policy from time to time by publishing changes to it on the Safety Forms Website. We encourage you to check the Safety Forms Website periodically to ensure that you are aware of our current privacy policy.

If the change to our privacy policy is significant and you have an account with us, we will let you know through your account or by email.

2. What Personal Information do we Collect:

When used in this policy, the term “personal information” means any information, opinion or data that we collect about an individual where that individual is identified or where that individual is reasonably identifiable. It also includes “personal information”, “personal data” or similar terms as defined in any applicable privacy or data protection laws.

The types of personal information we may collect and hold will vary depending on your dealings with us. This information includes, but is not limited to, the following:

  • names and addresses;

  • phone numbers;

  • email details;

  • computer IP addresses; and

  • any additional information relating to you that you provide to us directly through our websites or indirectly through use of the Services.

By providing this information to us, you consent to our collection and use of that information as set out in this privacy policy.

3. How Personal Information is Collected:

We generally collect your personal information directly from you. We do this in ways including:

  • over the telephone;

  • through electronic communications including emails;

  • through the Safety Forms Platform (including details entered upon registration for use of the Safety Forms Platform or use of any of the services available through the Safety Forms Platform); and

 

4. Purpose of Collecting, Holding, Using and Disclosing Personal Information:

The primary purpose for which we collect, hold, use and disclose information about you is to enable us to perform our business activities, functions and services and to provide customer service effectively. We collect, hold, use and disclose your personal information for the following purposes:

  • to provide our services and support to you;

  • to personalise and customise your experience with our products and services;

  • to provide you with information about our existing and new products and services (including for direct marketing purposes as described in section 5 below);

  • to verify your identity;

  • to investigate any complaints about, or made by, you;

  • to investigate any suspected breach of any of our terms and conditions or unlawful activity engaged in by you;

  • for any purpose we disclose to you at the time of collection; and

  • as required or permitted by any law.

If you do not provide us with the personal information described in this policy:

  • we may not be able to provide you with information about products and services that you requested;

  • we may not be able to provide you with the Safety Forms Platform or products or services you requested; and

  • we may not be unable to tailor the content of the Safety Forms Platform to your preferences and your experience of the Safety Forms Platform may therefore not be useful.

 

5. Direct Marketing:

We may use personal information for direct marketing reasons, including updating you on our latest products, services and news. These communications may be sent in various forms, including mail, SMS, email or through your account with us, in accordance with applicable marketing laws.

You can opt out of receiving this direct marketing at any time by using any of our unsubscribe mechanisms or by contacting info@safetyforms.com.au

 

6. Disclosure of Personal Information:

We may disclose your personal information to:

  • our employees for the purposes of the operation of the Safety Form Platform or our business, fulfilling requests by you, and otherwise providing products and services to you;

  • relevant authorities and institutions including the tax authorities, payroll providers, banks, financial institutions and superannuation providers in connection with the provision of our services or if required by law; and

  • the police, any relevant authority or enforcement body, or your Internet Service Provider or network administrator if required by law or we consider it necessary for the protection of our systems or for the prevention or detection of illegal activity.

 

7. Cookies and Statistical Analysis:

We use cookies. When you use the Safety Forms Platform or any of our services, certain information may be recorded for statistical purposes. Such information enables us to improve our products and services. The information that may be recorded includes information regarding your:

  • server address;

  • domain name;

  • date and time of visit;

  • previous websites visited; and

  • browser type and operating system; and location data.

 

8. Storage & Security of Personal Information:

To provide the Safety Forms Platform and our products and services, Outsource Safety Forms contracts with third party suppliers who store data on secure data centres

While we take all reasonable steps to ensure the security of our system, we cannot provide any guarantee regarding security of the personal information and other data transmitted to the Safety Forms Platform or services and we will not be held responsible for events arising from unauthorised access of your personal information.

 

9. Do we Send Personal Information Overseas?

Personal information will be mainly hosted on third party servers in Australia

 

10. Links:

The Safety Forms Platform may contain links to other websites operated by third parties. We make no representations or warranties in relation to the privacy practices of any third party website. Third party websites are responsible for informing you about their own privacy practices and policies. We encourage you review the privacy policies on any third party websites you visit so that you understand their privacy practices.

11. Access to and Correction of your Personal Information:

If you wish to access, verify or correct any of the personal information you have submitted to us, you may do so by using the available facilities on the Safety Forms Platform or by contacting us via info@4321.com.au. We will provide you with access to the information which we hold about you and allow corrections to be made to this information unless an exception under the relevant privacy or data protection laws apply.

Our security procedures mean that we may request proof of identity before we provide you with access to personal information.

12. Complaints and Contact:

We recognise that privacy is important and we are committed to protecting your personal information and ensuring it is only used in accordance with our privacy policy. Should you have any questions or you would like to raise a concern or complaint about how we have handled your personal information or our compliance with applicable privacy or data protection laws, please email us at info@safetyforms.com.au

Once we receive a complaint, whether it is in writing or by verbal means, we will endeavour to commence an investigation as soon as practicable. The investigator will endeavour to determine the nature of the issue and how it occurred. We may contact you during the process to seek any further clarification if necessary. We will also contact you to inform you of the outcome of the investigation and where a breach of this privacy policy or the relevant privacy or data protection laws is found we will discuss your concerns and outline options regarding how they can be resolved.

We will aim to ensure that all questions and concerns are resolved in a timely and appropriate manner.

If you are not satisfied with the outcome of your complaint, or require further information on privacy, you are entitled to contact the relevant privacy or data protection regulator in your jurisdiction.

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